Steps To Submit Your Disk:

Here, we are able to assist customers to recover data if customers follow the steps stated below as close as possible

1. Stop any activities on the storage media, power off and
    
2. Contact us immediately, we will collect some hard drive information through several simple questionnaires. 
   
   
3. Prepare to send in for evaluation.
    
4. Cases that send in by courier, be extra careful on packaging, be sure that media is protected by at least 5cm of air bubble wrapper or equivalent, consult us for more details. 
     
5. Upon completion of evaluation of the media, we will provide a quotation to you with the types of problems, possibility of data recovery, and recovery charges.
     
6. As soon as customers agreed to proceed with the data recovery, we will then continue to complete the rest of the job and invoice the customer accordingly.